Web Portal Smartcare Cloud Smartcare Locate

Oh, the places you will GO!

Oh, the places you will GO! Whether you are heading to the shops, walking through the park or going to visit friends, Chiptech GO has your safety covered every step of the way. Chiptech GO encourages you to have more independence in your day to day activities, either at home or when you are out and about. You can be confident knowing that help is at your fingertips.

Independence has a new name: Chiptech GO™

What is it?

Chiptech GO is a mobile personal help device with 3G cellular and global positioning system (GPS) technology. It can used in and around the home, or taken out and about. Chiptech GO is a multifunctional device, featuring an easy button press to alert for help, a handsfree speakerphone system to talk with the Alarm Receiving Centre (ARC) operator, and GPS location reporting ensuring user safety is covered every step of the way.

Chiptech GO includes fall detection technology that can be enabled on request. Chiptech GO is supplied with a hypoallergenic chain and split ring, so can be worn around the neck as a pendant, fixed to a belt, or added to a key ring. Chiptech GO has the flexibility to be worn in different ways to suit the preference of the individual.

Who is it for?

Chiptech GO is a confidence companion for those who want to maintain their independence and enjoy participating in activities outside of the home, knowing their safety is covered every step of the way. Some people may be prone to isolation in their community, and Chiptech GO can help them enjoy the health benefits of regular exercise and promote contact with others.

User Assurance

The user can have confidence that Chiptech GO will operate in rain or shine, during any recreational activity, as Chiptech GO is water resistant and durable.

Chiptech GO has a range of friendly voice messages to provide users with information on the status of their personal help device.

Visual feedback is provided by the multi-coloured LED lights that illuminate around the outer edge of the device.

The user has the ability to conduct a system check. This informs the user of the battery status, the 3G cellular coverage and checks if GPS can be obtained, while logging their current location.


When Chiptech GO is activated the alert is sent to the Alarm Receiving Centre (ARC) . This is followed by GPS co-ordinates being sent to mapping software or SmartCare Locate; a purpose built web application that displays Chiptech GO’s current position.

Chiptech GO will work with a user’s existing Chiptech telecare base unit to send regular tests when the user is at home. Chiptech GO
will report that it is ‘home’ to SmartCare Locate in the event of an alert for help.

Chiptech GO will connect to the SmartCare Cloud when placed on the charger, and can be updated remotely to receive additional features, setting changes, or to apply firmware updates. This ensures operational efficiency and optimal performance.

Progressive and Adept

Chiptech GO communicates with a 24/7 Alarm Receiving Centre (ARC) team.

Chiptech GO has a built-in speakerphone system, which allows a two way conversation in the event of an alert for help.

Voice messages will inform the user when the battery is low.

Chiptech GO also provides helpful feedback of its operation during an alert for help.

The lost mode feature means the GPS location of Chiptech GO can be sent, after a predefined number of hours of no movement, so the device can be found.